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Our "Purr-fect" Team
Our Story
Wise Choice Pet Services has been a reputable pet service provider for over 2 years! We have 3 full-time employees to service your every need! If your pet can only be around small dogs, we have an in-home location that provides care exclusively for small dogs. We also have another in-home location that is primarily for cats, and a third location meant for large or high-energy dogs. Each location around the downtown area has its own amazing quirks with fantastic sitters! We would love for your pet to become a part of the Wise Choice Family!
Our employees have been trained for pet CPR and can provide oral medications. We practice love, patience, and kindness, as we know it is a different environment than your fur baby is used to. We provide daily updates, and for any stay that is 3 days or more, you shall receive a customized goody bag from your pet's stay!
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Can I enter the sitter’s home during drop-off or pickup?No — to protect sitter privacy, clients are not permitted inside homes.
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What is your cancellation policy?For boarding and house sitting, cancel at least 7 days in advance to receive a full refund.
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Do I need to provide proof of vaccinations?Yes — current vaccination records are required for all services.
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What are your rates?- Boarding: $75/day | $85/holiday - House Sitting: $100/day | $120/holiday - Daycare: Starts at $45/day - 30-Minute Drop-in: Starts at $28 - 60-Minute Drop-in: Starts at $48 - Pet Taxi: Starts at $25 (varies with duration/distance) - Same-Day Booking Fee: $25 - Same-Day Holiday Booking Fee: $50 (limited availability) Tipping is strongly encouraged — sitters receive 100% of your gratuity.
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How far in advance should I book?2–3 weeks in advance is ideal. Holidays and weekends fill quickly.
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How are pets managed when left alone?Pets are kept separate. Kennels are available upon request. Owners are financially responsible for any damage caused by their pets.
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What should I pack for my pet’s stay?- Leash, collar, or harness - Food portioned per meal - Medications or supplements - Optional: familiar blanket Toys are not accepted and will be returned.
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What happens if my pet gets sick or injured during their stay?We contact you and your emergency contact. Our emergency vet is: Veterinary Emergency Group 4500 N Central Expy, Dallas, TX 75206
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Where do you operate?We serve Dallas, TX, and nearby areas. Availability varies by sitter location.
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What are your holiday dates and policies?Holiday dates: - Dec 18 – Jan 4 - Feb 13 – 16 - Apr 18 – 21 - May 23 – 26 - Jul 1 – 6 - Aug 29 – Sept 1 - Nov 20 – Dec 1 Any booking within these dates will be charged holiday rates. No exceptions.
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What are your pickup and drop-off hours?7:00 AM – 8:00 PM with a 1-hour grace period. After that, pickup is moved to the next morning and charged an additional day.
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What pets do you care for?Primarily dogs and cats, but we can discuss care for other small animals like birds or rabbits upon request.
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Is my pet insured while in your care?We carry general liability coverage, though each sitter is an independent contractor.
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How do I book?- Fill out our intake form or message us directly - Get matched with a sitter - Schedule a meet & greet - Pay a 50% deposit to confirm - Pay the remaining 50% before pickup or final service date
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Can you handle pets with medications or special needs?Yes. Many sitters are skilled in administering oral medications and following detailed care routines.
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Are pets ever left alone during care?Never more than 4 hours. If needed, another sitter will check in.
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Do you accommodate multi-pet households?Yes — rates are based on the number of pets and are non-negotiable.
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Do you offer trial stays or half-day visits?No — we do not offer trial stays or half-day services.
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What services do you offer?We provide full-spectrum, flexible pet care: - Boarding (overnight in sitter’s home) - House Sitting (overnight in your home) - Dog Walking & Drop-ins (30–60 minute visits) - Daycare (daytime care at sitter’s home) - Pet Taxi (pickup/drop-off, as available) All care is provided by trusted, experienced independent contractors who treat your pets like family.
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What if my sitter has to cancel?We will notify you immediately and connect you with a backup caregiver from our trusted team.
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Do you charge per night or per day?We charge per day, not per night. Each calendar day your pet is in our care is billed as a full day.
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What time does house sitting end on the last day?House sitting ends at 8:00 PM on the final day of service.
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Are your sitters and walkers trained?Each sitter is a vetted, independent contractor with real-life pet care experience.
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How do tips work?100% of tips go to your sitter. You may tip via cash, Zelle, Venmo, or other agreed method.
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Can I extend my booking if I need more time?Yes — if availability allows. Additional days are $10 plus the standard or holiday rate.
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Can you accommodate puppies or senior pets?Yes — with notice. Let us know about potty training, mobility, or special routines.
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Can you accommodate pets with aggressive behavior?Yes — pending review. We have experience with special and aggressive cases.
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What if my pet has separation anxiety or destructive habits?Transparency is key. We may recommend crate training or house sitting depending on your pet's needs.
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Is there a risk when pets are around other animals?Animals act instinctually. We are not liable for injuries from pet interactions. Solo care or house sitting is recommended for added safety.
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Can I hold a spot without a confirmed schedule?No — we do not hold spots without a confirmed booking and deposit.
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Are drop-in visits scheduled at an exact time?Drop-ins are honored within a 1-hour window of your requested time. For example, if you request a visit at 12 PM, your sitter may arrive anytime between 11 AM and 1 PM. This flexibility allows us to account for traffic, prior appointments, and unexpected pet needs — without compromising care.
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Will I get updates during my pet’s stay?Yes — 3 updates per day (morning, noon, night) with photo/video. Pets staying 7+ days get a goody bag (limit 6 per year).
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Can I meet my sitter or walker beforehand?Yes! A free meet & greet is available before your first booking.
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Do you accept last-minute bookings?Yes — if we have availability: - Same-day bookings: $25 - Same-day holiday bookings: $50
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