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Why Pet Parents Love Us

Pet care is our ONLY priority! This is not just a job; it's our full-time commitment, and we take great pride in it. 

Our "Purr-fect" Team

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Our Story

Wise Choice Pet Services has been a reputable pet service provider for over 2 years! We have 3 full-time employees to service your every need! If your pet can only be around small dogs, we have an in-home location that provides care exclusively for small dogs. We also have another in-home location that is primarily for cats, and a third location meant for large or high-energy dogs. Each location around the downtown area has its own amazing quirks with fantastic sitters! We would love for your pet to become a part of the Wise Choice Family!

Our employees have been trained for pet CPR and can provide oral medications. We practice love, patience, and kindness, as we know it is a different environment than your fur baby is used to. We provide daily updates, and for any stay that is 3 days or more, you shall receive a customized goody bag from your pet's stay!

  • Can I enter the sitter’s home during drop-off or pickup?
    No — to protect sitter privacy, clients are not permitted inside homes.
  • What is your cancellation policy?
    For boarding and house sitting, cancel at least 7 days in advance to receive a full refund.
  • Do I need to provide proof of vaccinations?
    Yes — current vaccination records are required for all services.
  • What are your rates?
    - Boarding: $75/day | $85/holiday - House Sitting: $100/day | $120/holiday - Daycare: Starts at $45/day - 30-Minute Drop-in: Starts at $28 - 60-Minute Drop-in: Starts at $48 - Pet Taxi: Starts at $25 (varies with duration/distance) - Same-Day Booking Fee: $25 - Same-Day Holiday Booking Fee: $50 (limited availability) Tipping is strongly encouraged — sitters receive 100% of your gratuity.
  • How far in advance should I book?
    2–3 weeks in advance is ideal. Holidays and weekends fill quickly.
  • How are pets managed when left alone?
    Pets are kept separate. Kennels are available upon request. Owners are financially responsible for any damage caused by their pets.
  • What should I pack for my pet’s stay?
    - Leash, collar, or harness - Food portioned per meal - Medications or supplements - Optional: familiar blanket Toys are not accepted and will be returned.
  • What happens if my pet gets sick or injured during their stay?
    We contact you and your emergency contact. Our emergency vet is: Veterinary Emergency Group 4500 N Central Expy, Dallas, TX 75206
  • Where do you operate?
    We serve Dallas, TX, and nearby areas. Availability varies by sitter location.
  • What are your holiday dates and policies?
    Holiday dates: - Dec 18 – Jan 4 - Feb 13 – 16 - Apr 18 – 21 - May 23 – 26 - Jul 1 – 6 - Aug 29 – Sept 1 - Nov 20 – Dec 1 Any booking within these dates will be charged holiday rates. No exceptions.
  • What are your pickup and drop-off hours?
    7:00 AM – 8:00 PM with a 1-hour grace period. After that, pickup is moved to the next morning and charged an additional day.
  • What pets do you care for?
    Primarily dogs and cats, but we can discuss care for other small animals like birds or rabbits upon request.
  • Is my pet insured while in your care?
    We carry general liability coverage, though each sitter is an independent contractor.
  • How do I book?
    - Fill out our intake form or message us directly - Get matched with a sitter - Schedule a Meet & Greet - Pay a 50% deposit to confirm - Pay the remaining 50% before pickup or final service date
  • Can you handle pets with medications or special needs?
    Yes. Many sitters are skilled in administering oral medications and following detailed care routines.
  • Are pets ever left alone during care?
    Never more than 4 hours. If needed, another sitter will check in.
  • Do you accommodate multi-pet households?
    Yes — rates are based on the number of pets and are non-negotiable.
  • Do you offer trial stays or half-day visits?
    No — we do not offer trial stays or half-day services.
  • What services do you offer?
    We provide full-spectrum, flexible pet care: - Boarding (overnight in sitter’s home) - House Sitting (overnight in your home) - Dog Walking & Drop-ins (30–60 minute visits) - Daycare (daytime care at sitter’s home) - Pet Taxi (pickup/drop-off, as available) All care is provided by trusted, experienced independent contractors who treat your pets like family.
  • What if my sitter has to cancel?
    We will notify you immediately and connect you with a backup caregiver from our trusted team.
  • Do you charge per night or per day?
    We charge per day, not per night. Each calendar day your pet is in our care is billed as a full day.
  • What time does house sitting end on the last day?
    House sitting ends at 8:00 PM on the final day of service.
  • Are your sitters and walkers trained?
    Each sitter is a vetted, independent contractor with real-life pet care experience.
  • How do tips work?
    100% of tips go to your sitter. You may tip via cash, Zelle, Venmo, or other agreed method.
  • Can I extend my booking if I need more time?
    Yes — if availability allows. Additional days are $10 plus the standard or holiday rate.
  • Can you accommodate puppies or senior pets?
    Yes — with notice. Let us know about potty training, mobility, or special routines.
  • Can you accommodate pets with aggressive behavior?
    Yes — pending review. We have experience with special and aggressive cases.
  • What if my pet has separation anxiety or destructive habits?
    Transparency is key. We may recommend crate training or house sitting depending on your pet's needs.
  • Is there a risk when pets are around other animals?
    Animals act instinctually. We are not liable for injuries from pet interactions. Solo care or house sitting is recommended for added safety.
  • Can I hold a spot without a confirmed schedule?
    No — we do not hold spots without a confirmed booking and deposit.
  • Are drop-in visits scheduled at an exact time?
    Drop-ins are honored within a 1-hour window of your requested time. For example, if you request a visit at 12 PM, your sitter may arrive anytime between 11 AM and 1 PM. This flexibility allows us to account for traffic, prior appointments, and unexpected pet needs — without compromising care.
  • Will I get updates during my pet’s stay?
    Yes — 3 updates per day (morning, noon, night) with photo/video. Pets staying 7+ days get a goody bag (limit 6 per year).
  • Can I meet my sitter or walker beforehand?
    Yes! A free Meet & Greet is available before your first booking.
  • Do you accept last-minute bookings?
    Yes — if we have availability: - Same-day bookings: $25 - Same-day holiday bookings: $50

We Can't Wait to Meet You!

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